We are transforming our call centres!

Based in Bedworth, Brighton and Nottingham, our call centres are at the heart of our business. We take the worry out of breakdowns for almost 9 million UK customers, and we’re looking for driven individuals to join us in customer sales, support and team leader roles.

We have a five-year plan to transform the way we work, serve our customers and take care of our colleagues, and we need the help of some great people to make it happen.

We love to mix work and play and in all our call centres you’ll find that we encourage many different charity, social and sporting events, making them friendly and fun places to work.

#WorkingForUs

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Domestic & General really value the importance of an experienced tem... So they've introduced a new starting salary of £18,900. Helping customers never felt so good!

Join us on our journey

We know that to be successful, we need to hire the very best. That's why we've raised our basic salary with the opportunity to earn more through our bonus scheme. We have also increased our holiday allowance to 33 days' (bank holidays are classed as normal working days).

Working for us works for you

Here are some of our key benefits for our great people:

  • A pay increase after six months
  • 33 days' annual leave (bank holidays are classed as normal working days)
  • Enhanced pension scheme
  • Free life assurance
  • Comprehensive in-house training
  • Clearly defined career progression opportunities
  • Regular incentives with amazing prizes to be won
  • Complimentary Domestic & General product protection plan
  • Discounted Sky TV and broadband packages
  • Free Wi-Fi, hot drinks and fresh fruit
  • Subsidised back and neck massages
  • Great employee discounts at local shops, gyms and restaurants
Imagine working for a company that has a positive effect on the community... You don't have to, Domestic & General celebrates colleagues who have a passion for community work

Bedworth View Map

Our operations hub provides a friendly, close-knit working environment. Bedworth employees are proud to work for the company and are supported to reach their full potential. We encourage physical and social wellbeing with free health checks and numerous charity fundraising events.

Bedworth itself may be small, but it more than makes up for that by its location in the heart of the Midlands, with easy access to countless attractions.

Brighton View Map

Our Brighton call centre is located in the heart of the city, walking distance from all major bus routes and a mere 8-minute walk from the mainline train station. When it comes to lunch, you are spoilt for choice with a host of great restaurants and cafes on the door step, and why not spend your lunch break on the beach or perhaps use one of our sea-view balconies?

Our employees enjoy a huge range of discounts with local businesses, including gyms, restaurants, hairdressers and bars. Brighton is one of the most vibrant, colourful and creative cities in Europe. Cosmopolitan, compact, energetic, unique, fun, lively, historic, exotic and free-spirited, it’s a city like no other!

Nottingham View Map

Only a few minutes’ walk from the city centre, our Nottingham office is a fun, social and encouraging place to work. We’ll support you to realise your full potential when helping our customers. You’ll also enjoy a huge range of discounts with local businesses, including gyms, restaurants, hairdressers and bars.

Nottingham’s heritage is rich and varied, merging a fascinating history and cultural diversity with a thriving workforce. Expect to enjoy a vibrant city life and beautiful countryside, coupled with pubs, clubs and a flourishing sports scene.

Central city locations mean getting to work and the shops is easy... But with so much choice, choosing where to go for lunch can be a challenge!